Important Information about your MyFibre NBN Connection
We are switching over to an authenticated connection type, which means that you will need to make a couple of changes in your device which is connected to the NBN NTD.
Once you have made those changes you can swap your data connection over to the next UNID port.
Read on for more information about setting up for specific connection types.
If you experience any problems with your NBN service over the next few weeks, please contact Mike directly on
1800288871 - opt 2
or, better yet by email
My Fibre Policies, Terms & Conditions
This page contains links to all of our legal information, including our Standard Form of Agreement.
When you order a service from us you agree to abide by the Standard Form of Agreement (SFOA) as well as the service schedule for your chosen service.
If you have any questions about this, please contact us.
These documents are all held in our central admin site at www.rivertel.com.au
It is our policy to provide you with the information that you require in a sensible format, free from distractions, hence the simple & forthright nature of the central admin site.
Click here for our Standard Form of Agreement
Click here for our Acceptable Usage Policy
Click Here for Financial Hardship Policy