Important Information about your MyFibre NBN Connection

Some fairly significant changes with your NBN service this month - March 2017

We are switching over to an authenticated connection type, which means that you will need to make a couple of changes in your device which is connected to the NBN NTD.

Once you have made those changes you can swap your data connection over to the next UNID port.

Read on for more information about setting up for specific connection types.


If you experience any problems with your NBN service over the next few weeks, please contact Mike directly on

1800288871 - opt 2
or, better yet by email
Area Charge Applies to Amount
Credit & Debit Cards Credit Card Surcharge VISA & MASTERCARD 1.5%

These surcharges apply when paying by;
    Using our "Pay by Phone" System - dial 1800288871 opt 1
    Manually processed transactions over the phone
    Automatic transactions with your card on file - processed on the 15th of each month
    Payment via the MyAccount portal system -



International Call Rates - See here