Important Information about your MyFibre NBN Connection

Some fairly significant changes with your NBN service this month - March 2017

We are switching over to an authenticated connection type, which means that you will need to make a couple of changes in your device which is connected to the NBN NTD.

Once you have made those changes you can swap your data connection over to the next UNID port.

Read on for more information about setting up for specific connection types.


If you experience any problems with your NBN service over the next few weeks, please contact Mike directly on

1800288871 - opt 2
or, better yet by email

The nbnTM network is now in your street - fantastic! here's what you need to do to get connected.

call myfibre Call us on 1800 288 871 or
Check online
to make sure you are in an nbnTM covered Area
choose plan

Take a look at our plans & think about which ones will be best for your household

If you have any questions about choosing a plan Call us on 1800 288 871 
& we'll be more than happy to help

call myfibre Call us on 1800 288 871 or
fill out the order form on-line
to place your order

We'll call you to confirm your
appointment with nbnTM approved installer
to install your nbnTM supplied hardware

We'll make the appointment at a time that is suitable for you


Be at home for the nbnTM approved installer to install your equipment
The NBN have written an excellent guide

- Preparing For the NBN

Optical Fibre Preparation Guide
Fixed Wireless Preparation Guide

On the day that your internal equipment is installed you need to be ready for the technician. Please take a look through the Preparing for the NBN Guide before your appointment

call myfibre

Call us on 1800 288 871 when the nbnTM approved installer is finished so we can activate your service

It normally can take up to 1 working day for activation


Plug in your computer and phone & start enjoying your nbnTM connection via My Fibre