Important Information about your MyFibre NBN Connection

Some fairly significant changes with your NBN service this month - March 2017

We are switching over to an authenticated connection type, which means that you will need to make a couple of changes in your device which is connected to the NBN NTD.

Once you have made those changes you can swap your data connection over to the next UNID port.

Read on for more information about setting up for specific connection types.

 

If you experience any problems with your NBN service over the next few weeks, please contact Mike directly on

1800288871 - opt 2
or, better yet by email

MyFibre connections are available in 4 speeds
Speeds stated are Theoretical Network Maximum Speeds.
Click Here to find out what factors can effect the actual speed that you get on your connection.

They are:

12-1

 

fastFast - up to 12Mbps downstream & 1Mbps upstream

 fixedwireless-iconFixed Wireless  fixedline-iconOptical Fibre

 

25-5

 

fasterFaster - up to 25Mbps downstream & 5Mbps upstream

 fixedwireless-iconFixed Wireless  fixedline-iconOptical Fibre

 

50-20

 

fastestFastest - up to 50Mbps downstream & 20Mbps upstream

 fixedline-iconOptical Fibre

 

100-40

 

super-speedSuper Speed - up to 100Mbps downstream & 40Mbps upstream

fixedline-iconOptical Fibre

 

What’s all this Up & Down business?When you look at a webpage or receive an email of photos this is download – the information you are getting is traveling down from the internet to your computer. When you send an email of photos to someone else – that is upload – the information is traveling up from your computer to the internet.

Relative time to download an email of photos

12-1

 

Fast -  up to 12/1 Mbps 

 

25-5

 

Faster - up to 25/5 Mbps

 

50-20

 

Fastest - up to 50/20 Mbps

 

100-40

 

Superspeed - up to 100/40 Mbps

 

Relative time to upload an email of photos:

12-1

 

Fast - up to 12/1 Mbps

 

25-5

 

Faster - up to 25/5 Mbps

 

50-20

 

Fastest - up to 50/20 Mbps

 100-40

 100-40

Superspeed - up to 100/40 Mbps

 

Unlike ADSL copper based connections, the Fibre speed is much closer to the stated or nominal speed.

For example an ADSL 2+ copper connection is nominally (or has a theoretical network maximum speed of) 24Mbps/ 1Mbps - but you wouldn't ever see that speed (unless you lived next door to the exchange & they threw a cable through the window for you!) With Fibre - the speed is more likely to be quite close to the stated (or nominal/ theoretical network maximum) speed. For further information on factors that will effect the actual speed, please click here.

 

 What speed do I need?

That's entirely up to you of course.

Probably the two biggest determining factors are:

What do you use the connection for? For things like streaming media & on-line gaming, the faster the better really. But even our 12/1 connection is fast enough for most needs

How impatient are you? The higher your impatience level, the faster connection speed you should choose!