Important Information about your MyFibre NBN Connection

Some fairly significant changes with your NBN service this month - March 2017

We are switching over to an authenticated connection type, which means that you will need to make a couple of changes in your device which is connected to the NBN NTD.

Once you have made those changes you can swap your data connection over to the next UNID port.

Read on for more information about setting up for specific connection types.


If you experience any problems with your NBN service over the next few weeks, please contact Mike directly on

1800288871 - opt 2
or, better yet by email

If you require Remote Support we are currently trialling Team Viewer

Simply click on the link below & download & install the program

Then tell our Support Technician your ID & password & we can , as a one off, access your computer to make required changes

Team Viewer for Windows

Team Viewer for Apple